How can we help?

Go to app.practicekit.ai, enter your email, and tap "Email me a one-time code." We'll send an 8-digit code to your inbox. Enter it on the next screen to sign in. No password needed.

After sign-in, a short onboarding asks for your sport, team age, gender, and practice schedule. This takes about two minutes and only happens once.

Once onboarding is done, you'll land on the dashboard with a big "Generate practice plan" button. Tap it and PracticeKit builds a full session — warm-up through cool-down — in about 20-30 seconds.

Your first plan uses the details from onboarding. You can adjust the skill level or regenerate individual segments after the plan appears.

At launch: soccer, softball, basketball, and volleyball, across common youth age bands (U6 through U14+). Soccer is the most-tested and most-mature. Additional sports (lacrosse, flag football) are on the roadmap based on coach demand.

Check your spam or promotions folder — the code comes from coach@practicekit.ai. If it's not there:

• Confirm you typed the email correctly (typos happen)
• Tap "Resend code" on the sign-in screen
• Some corporate / school email systems delay first-time senders by a few minutes

If you still don't see it after 5 minutes, email coach@practicekit.ai from the address you tried to sign up with and we'll unblock you.

Two common causes:

• Code expired. Sign-in codes are valid for about 60 minutes. Tap "Resend code" to get a fresh one.
• Typo. The 8-digit code is case-insensitive but every digit matters. Try again carefully or copy-paste from the email.

If a fresh code still fails, email us — occasionally an inbox filter mangles the code and we can generate one for you manually.

Email changes and account deletion aren't self-serve yet. Send us an email from your current sign-in address at coach@practicekit.ai with the change you want. We'll process it and confirm.

Yes. On the plan screen, each drill has a "Regenerate" option — pick a different skill level (Beginner / Developing / Confident) and PracticeKit swaps in a fresh drill matched to the session.

Pro coaches also have the Practice Composer — start from a blank slate and pick your own segments.

Tap the bookmark icon on any drill. Saved drills appear in the Bookmarks tab. When you generate future plans, PracticeKit factors in what you've saved so drills you like show up again.

Practice mode runs the timer for you, segment by segment. Tap "Practice mode" from any plan and PracticeKit walks through each drill, counts down the time, and surfaces the coaching cues so you can stay with your players instead of your notes.

Pro adds:

• Practice Composer — build a plan from scratch by picking your own segments
• Team Journal — track player development across the season

Everything in Free stays free forever. Pro is $9.99/month after a 14-day free trial.

Sign in, then tap "Upgrade to Pro" or visit app.practicekit.ai/pro. Enter your card details and the 14-day trial starts. You won't be charged until day 15 — cancel anytime before then and you owe nothing.

Sign in, go to Settings → Account, and tap "Manage subscription." That opens the Stripe billing portal where you can cancel, change payment method, or download receipts. If you cancel mid-cycle, Pro stays active until the end of your paid period.

Yes. The Pro upgrade is handled on the web (app.practicekit.ai/pro) rather than in-app — this keeps the price the same and lets us manage billing directly. Tap "Continue on the web" from the iOS app and Safari opens the checkout page. After you subscribe, come back to the app and everything unlocks automatically.

Short version: we store your email, team details, and practice plans so the app works, and we use anonymous product analytics (PostHog) to understand how coaches use PracticeKit. We don't sell your data or run ads.

Full details in the Privacy Policy. Terms of Service are at /terms.

Yes. Email coach@practicekit.ai from your sign-in address and we'll export or delete on request. See the Privacy Policy for full detail on your rights.